Privacy Policy
At EV Shack UK, protecting your personal data is a top priority. This policy outlines how we collect, use, and safeguard your information when you browse or make a purchase.
Strict Data Encryption
All payment processing and personal information details are transmitted via encrypted 256-bit SSL technology.
UK GDPR Compliant
We process your personal information strictly in accordance with UK Data Protection regulations and the UK GDPR.
No Data Selling
We never sell, rent, or lease your personal information to third-party advertisers or external marketers.
1. Information We Collect
When you visit EV Shack UK or complete an order, we collect information necessary to fulfill your request, including:
- Contact Details: Name, email address, phone number, and delivery/billing address.
- Order History: Products purchased, order value, and transaction details.
- Technical Data: IP address, browser type, device information, and site interaction cookies.
2. How We Use Your Data
Your personal data is strictly utilized for core operational purposes:
- Processing, dispatching, and tracking your order via our courier networks.
- Communicating order updates, invoices, and customer support responses.
- Sending marketing updates (only if you explicitly opt-in to our newsletter).
3. Sharing Information with Third Parties
We only share data with essential third-party service providers required to operate our storefront and fulfill your orders:
- Logistics Partners: Tracked UK courier networks (such as DPD, Royal Mail, Evri, or DHL) for order delivery.
- Payment Processors: Secure gateways (such as Shopify Payments, Stripe, or PayPal) to process transactions.
4. Your Rights & Contacting Us
Under UK data protection laws, you have the right to access, rectify, or request the deletion of your personal data at any time.
If you have any questions regarding your privacy or wish to exercise your data rights, please contact our support team at support@evshack.co.uk.